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Delivery and Returns Policy

Delivery

No delivery cost is charged unless specifically stated. To be able to provide free delivery our delivery times are typically within 14 working days from receipt of payment, as our couriers consolidate deliveries within a specific area, which also benefits the environment. If you require a more urgent delivery please contact us before making a purchase and we can discuss the use of your own courier to collect the product.

For home accessories these are usually despatched in a shorter timeframe but please still allow up to 14 working days.

Please make sure you are available to take delivery at the agreed time with the courier (where the item is not sent through the post). If you are not available at the agreed time you will be charged a fee by the courier to have the product redelivered.

Delivery will typically be by a single driver and curb side. Therefore if the product you have ordered is large, assistance may be required.

Returns

You may return a product listed on the website for any reason within seven days of the date of delivery. You will receive a full refund (excluding postage and packaging) provided the item is returned to With a Little Bit Of Love in Hampshire in its original packaging, undamaged and in a completely saleable condition. Please contact us to arrange collection of the product. If the product is not returned in a saleable condition then you will be refunded your original purchase cost minus the cost of getting the product back into a saleable conditon as soon as possible, in any case no later than 30 calendar days of the date of return of the Product.

Any products that have been custom purchased/refurbished for you cannot be returned unless they arrive damaged.